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How to Take Orders on the Restaurant POS

Written by the SellarPro team · Published 12 October 2026 · 1 min read

Short answer

Switch on Restaurant POS and Kitchen under Settings → Menu & Modules. Open Restaurant → Restaurant POS, choose Pickup, Delivery or Dine In, add the items, type any kitchen note, and take payment. Orders with kitchen products go straight to the kitchen and show under Live Kitchen Orders.

The Restaurant POS is a selling screen built for food: each order has a type, a note for the kitchen, and a live view of what the kitchen is working on.

Switch on Restaurant POS and Kitchen (For restaurants) under Settings → Menu & Modules. Then mark the dishes the kitchen prepares: edit each product and tick Kitchen Product.

Steps

  1. Open Restaurant → Restaurant POS.
  2. Choose the order type: Pickup, Delivery or Dine In.
  3. Choose the customer, or leave Walk-In Customer.
  4. Tap the dishes on the left, or search for them, to add them.
  5. Type anything the kitchen must know in Kitchen note, such as "no pepper".
  6. Take payment with Cash, MOMO or Others, or save it as a Draft to pay later.
The Restaurant POS with Dine In chosen, two drinks on the order, a kitchen note and the Cash, MOMO and Others buttons
Order type, items, kitchen note, then payment.

What happens next

An order with any kitchen product goes to the kitchen at once. It appears on the Kitchen Display and in Live Kitchen Orders on the right of the POS, so the counter can see when it is ready. See How to Use the Kitchen Display.

Use Recent Transactions to reprint or check an earlier order, and View Suspended Sales for orders saved to finish later.

Common questions

An order did not reach the kitchen.
None of its products is ticked Kitchen Product. Edit the dishes and tick it.
Where do I choose the table?
Tables are chosen on the standard POS when the Tables module is on, and on table bookings. See How to Set Up Tables and Modifiers.

Related articles

How to Use the Kitchen Display and Turnaround Report

Open Restaurant → Kitchen Display on a screen in the kitchen. New orders appear on their own with the order type, table, waiter, note and items. Click Start when cooking begins, Done when it is ready and Completed when it has gone out. The TAT Report shows how long orders take.

Restaurant · Updated 12 Oct 2026 · 1 min read

How to Set Up Tables and Modifiers

Switch on Tables and Modifiers under Settings → Menu & Modules. Add each table under Restaurant → Tables with its branch and name. Add modifier sets such as Extras or Sides under Restaurant → Modifiers, each with its options and prices, and choose the products they apply to.

Restaurant · Updated 12 Oct 2026 · 1 min read

How to Text Customers When Their Food Order Is Ready

Open Communication Center → Settings → Automated SMS. Under the restaurant texts, switch on Order Confirmation, Order Ready Notice and Out for Delivery Notice, edit the wording, and choose whether the ready text goes when the kitchen marks the order Done or Completed.

Restaurant · Updated 12 Oct 2026 · 1 min read

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