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How to Sell on Credit and Collect What Customers Owe

Written by the SellarPro team · Published 10 October 2026 · 2 min read

Short answer

Select the customer and click Credit Sale to put the whole sale on their account, or take part payment. When the customer comes back, use Pay due next to their name at the POS, or tick Collect due with this order to clear old debt with a new sale.

Selling on credit means the customer takes the goods now and pays later. SellarPro keeps the debt on the customer's account and shows it every time you serve them.

Make a credit sale

  1. Select the customer. Credit cannot go on the walk-in customer, so add the customer first if they are new.
  2. Add the items as usual.
  3. Click Credit Sale. The sale is saved with nothing paid, and the full amount is owed.

For a part payment, take the payment as usual but enter only what the customer paid. The rest is owed.

Collect the debt at the POS

When you select a customer who owes money, their Customer Due shows next to their name.

  • Click Pay due to take a payment towards it without making a sale.
    The POS with a customer selected, showing Customer Due 501.00 and the Pay due button outlined
    A customer who owes money: their due, Pay due, and Collect due with this order.
  • Or tick Collect due with this order while selling to them. The old debt is added to Total Payable, and the money pays this sale first, then the old debt.

Due payments taken at the POS are recorded on the open register as debt payments, so the cash count includes them.

Set a credit limit

Edit the customer and fill in Credit Limit to cap what they can owe. Leave it blank for no limit. You can also set a Pay term (in days or months) so overdue debts stand out on the dashboard.

To see everyone who owes you, open Quick Reports → Debtors List. To control which cashiers can sell on credit at all, see How to Approve a Cashier's Discount or Credit Sale.

Common questions

Can I take a debt payment away from the POS?
Yes. Open Customers & Suppliers → Customers, click Actions on the customer and choose Pay. See How to Collect Payments from Customers Who Owe You.
Which old sales does a due payment clear?
The oldest unpaid sales first.
Why is the Credit Sale button missing?
It can be switched off under Settings → Business Settings → POS. Ask your business owner to switch it back on if you need it.

Related articles

How to Collect Payments from Customers Who Owe You

Open Customers & Suppliers → Customers, click Actions on the customer and choose Pay. Enter the amount, the Payment Method and the date, and save. The money clears their oldest unpaid sales first, and anything extra becomes their advance balance.

Customers · Updated 11 Oct 2026 · 2 min read

How to Approve a Cashier's Discount or Credit Sale

Turn on Sale Approvals in Settings → Business Settings → Modules and give your supervisors the approval permissions. A cashier who may not give a discount or sell on credit then sends the sale for approval, and a supervisor approves, edits or denies it under Sales → Pending Approvals.

Sales & POS · Updated 12 Oct 2026 · 3 min read

How to Add Customers and Customer Groups

Open Customers & Suppliers → Customers and click Add, or add the customer from the POS. Fill in the name and Mobile, and optionally a Credit Limit and Pay term. Customer Groups let you give a group of customers their own prices, such as wholesale.

Customers · Updated 11 Oct 2026 · 1 min read

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