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How to Edit or Delete a Sale
Open Sales → All Sales, click Actions on the sale and choose Edit to change items, prices or the customer, or View Payments to correct a payment. Delete removes the sale for good and asks for a reason, which is kept in the Deletion Log.
Mistakes happen at the counter. You can correct a sale after it is saved, or delete it if it should never have happened.
Edit a sale
- Open Sales → All Sales, click Actions on the sale and choose Edit.
- Change the items, quantities, prices or customer, and save. Stock moves by the difference.
Correct only the payment
Choose View Payments from Actions to edit or delete a payment, for example a sale recorded as cash that was really MoMo. Use Add payment to record money paid later.
Delete a sale
- Choose Delete from Actions.
- Type why you are deleting it. A reason is required.

The reason you type is kept in the Deletion Log. - Confirm. The stock comes back and the sale disappears from your reports.
Every deleted sale is kept in Reports → Activity Log → Deletion Log, with what it was worth, who deleted it and why.
Who can do this
Under Access Controls → Roles, the permissions are Edit POS sell and Delete POS sell, and Add/Edit/Delete Payments for payments. Your business can also limit how many days after the sale it can still be edited, with Transaction Edit Days under Settings → Business Settings → Business.
If the customer brought goods back, record a return instead of editing the sale. See How to Handle a Customer Return and Refund.
Common questions
Why can I not edit an old sale?
Can a deleted sale be brought back?
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