How to Set Up Reward Points for Customers

Written by the SellarPro team · Published 10 October 2026 · 2 min read

Short answer

Open Settings → Business Settings → Reward Point Settings and tick Enable Reward Point. Set how much a customer spends to earn one point, and what a point is worth when redeemed. At the POS, redeem points in the Discount window.

Reward points bring customers back: they earn points on every purchase and spend them as a discount later.

Step 1: switch it on

Open Settings → Business Settings and go to Reward Point Settings.
Tick Enable Reward Point and give them a Reward Point Display Name, such as "Loyalty points".
Earning settings at the top, redeeming settings below.

Step 2: how points are earned

Amount spend for unit point: how much a customer spends to earn one point. At 10, a sale of 1,000 earns 100 points.
Minimum order total to earn reward: smaller sales earn nothing.
Maximum points per order: leave it empty for no cap.

Step 3: how points are spent

Redeem amount per unit point: what one point is worth. Enter 1 if one point is worth 1, or 0.50 if two points are worth 1.
Minimum order total to redeem points, Minimum redeem point and Maximum redeem point per order: optional limits.
Reward Point expiry period: points older than this are removed automatically.

Save the settings.

Redeem points at the POS

Select the customer and add the items.
Open the Discount window. It shows the points Available.
Enter the points in Redeemed. The Redeemed Amount comes off the sale. Click Update.

Each customer's Reward Points tab shows what they have Earned and Redeemed.

Common questions

Does a walk-in customer earn points?

No. Points are kept on a named customer's account.

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