On this page

How to Set Up Automatic Discounts

Short answer

Open Sales → Discounts and click Add. Choose the products, brand or category, the Discount Type (Fixed or Percentage) and amount, and the dates in Starts At and Ends At. The discount applies by itself at the POS while it is active.

A discount set up here applies by itself when the product is sold, so cashiers do not have to remember promotions.

Create a discount

  1. Open Sales → Discounts and click Add.
  2. Give it a Name, such as "Christmas 10% off drinks".
  3. Choose what it applies to: specific Products, or a Brand or Category.
  4. Choose the Location.
  5. Choose the Discount Type, Fixed or Percentage, and the Discount Amount.
    The Add Discount window filled in for 10 percent off, with Discount Type outlined
    A 10% discount. Pick the products, brand or category it applies to and the dates it runs.
  6. Pick when it runs with Starts At and Ends At.
  7. Optionally limit it to a Selling Price Group, or tick Apply in customer groups.
  8. Keep Active ticked and click Save.

When two discounts match

Use Priority: the discount with the higher priority wins. A discount set for the exact product always beats one set for its brand or category.

End a discount early

Edit it and untick Active, or tick several in the list and click Deactivate Selected.

For a one-off discount on a single sale, use Discount on the POS screen instead.

Common questions

The discount is not showing at the POS.
Check that it is Active, that today is between Starts At and Ends At, and that it is set for the location you are selling from.

Still need help?

Can’t find the answer you’re looking for? Our support team in Accra can help.