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How to Reset Your Business Data with System Reset

Written by the SellarPro team · Published 12 October 2026 · 2 min read

Short answer

Open System Reset to permanently delete all sales, all stock quantities, all products, or everything. Choose an option, click Review & continue, download the backup when offered, and confirm with the code sent to you. It cannot be undone.

Sometimes you need to start again: after practising with test sales, or before re-importing your stock. System Reset erases part or all of your business data. It touches only your business, never your subscription or payments to SellarPro.

Nothing here can be undone. Take the backup when it is offered, and run a reset only when you are sure.

The options

  • Delete all sales: every sale, return, receipt and payment. Sold quantities go back into stock. Products, stock, customers, suppliers and staff stay.
  • Delete all stock quantities: every quantity set to zero, and opening stock, purchases, transfers, adjustments and stock takes removed. Products, customers, suppliers and staff stay.
  • Delete all products: the whole product catalogue. Only available once no sales remain.
  • Partial reset: sales, stock and products together, in the right order. Customers, suppliers, staff, locations and settings stay.
  • Full reset (owner only): everything except the owner account, business details, locations and invoice numbering.
The System Reset page with its warning and the options Delete all sales, Delete all stock quantities, Delete all products, Partial reset and Full reset
Each option says what it removes and what it keeps.

Steps

  1. Open System Reset from the menu.
  2. On the option you need, click Review & continue.
  3. Read the count of what will be deleted. Download the backup.
  4. Confirm with the code SellarPro sends you.

Past resets are listed under Recent resets.

Common questions

Why is Delete all products "Not available yet"?
The business still has sales, which need their products. Delete the sales first, or use Partial reset, which does both.

Related articles

How to Import Each Branch's Opening Stock with Smart Import

Import one spreadsheet per branch with Smart Import. Choose the branch as the Location for opening stock, and choose whether to add the file's quantities to what the branch holds or set the branch's stock to the file. Products that already exist from another branch receive this branch's quantity and price.

Branches · Updated 12 Oct 2026 · 3 min read

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