1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- Account Information: Name, email address, phone number, and business details when you create an account
- Payment Information: Billing address and payment method details (processed securely through our payment partners)
- Business Data: Products, inventory, sales transactions, customer information you enter into the system
Automatically Collected Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our POS and inventory management services
- Communication: To send important updates, newsletters, and promotional materials (with your consent)
- Support: To respond to your inquiries and provide customer support
- Security: To detect, prevent, and address technical issues and fraudulent activities
- Analytics: To understand how our services are used and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
3. Data Sharing and Disclosure
We do not sell your personal information. We only share your data in limited circumstances as described below.
- Service Providers: With trusted third parties who assist in operating our services (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmissions
- Secure data centers with access controls
- Regular security audits and vulnerability assessments
- Employee access restrictions and training
- Encrypted backups and disaster recovery procedures
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Export: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at support@sellarpro.com
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account closure:
- Transaction records may be retained for 7 years for tax and legal purposes
- Personal data is deleted or anonymized within 90 days
- Backup copies are purged according to our backup rotation schedule
7. Cookies Policy
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and features
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@sellarpro.com
- Phone: +233 30 274 5678
- Address: Accra, Ghana